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H & B Studio
H & B Studio

Privacy Policy

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Privacy Policy

1. Introduction

Thank you for choosing Hair & Beauty Studio. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services. By using our website, you consent to the practices described in this policy.

2. Data We Collect

Data Storage Location

Hair & Beauty Studio is a UK-based company, and our web servers are securely hosted in the UK. Our hosting provider complies with GDPR regulations to ensure your data is stored securely.

Registration Data

When you register on our website, we collect your username, email address, and any additional information you provide in your user profile. You can view, edit, or delete your information at any time (except for your username). Website administrators can access and edit this information as necessary.

Purchase Data

To provide product support and services, we store purchase details, including transaction information and order history. This information helps us manage bookings, process refunds, and deliver customer support.

Support Data

When submitting support inquiries, your data may be processed through secure third-party ticketing systems. We only collect the information you explicitly provide and always ask for your consent before collecting data.

Comments

When you leave comments on our website, we collect the data shown in the comments form, your IP address, and your browser’s user agent to help detect spam.

Contact Form

Information submitted through our contact form is securely sent to our company email. This data is used solely for customer service and is never shared with third parties or used for marketing purposes.

Google Analytics

We use Google Analytics for anonymous tracking of website usage to improve user experience. No personally identifiable information is stored. To opt out, use this link: Google Analytics Opt-out.

How We Use Your Personal Data

We use your data for:

  • Verifying and identifying users on our website
  • Providing customer support
  • Sending updates and important notifications
  • Preventing fraud and ensuring data security
  • Customising your website experience
  • Maintaining website performance and security

3. Embedded Content

Our website may include embedded content (e.g., YouTube videos). Embedded content from other websites behaves the same as visiting those websites. These sites may collect data, use cookies, and track your interaction with their content.

Third-Party Platforms Used:

4. Cookies

Our site uses cookies to improve user experience. Cookies store preferences and enable anonymised tracking. You can disable cookies in your browser settings if preferred.

Necessary Cookies:

  • PHPSESSID: Identifies your session on the website.
  • wp-auth: Used by WordPress for authentication.
  • wordpress_logged_in: Verifies logged-in users.

5. Who Has Access to Your Data

If you are not registered, we do not retain any personal data. If you have an account, your information can be accessed by:

  • Our system administrators
  • Our support team (for assistance purposes only)

6. Third-Party Data Access

We do not sell or share your personal data. Limited data is shared with trusted partners only to provide services:

  • Payment Processors: For secure transactions.
  • Support Platforms: To manage customer support inquiries.

7. Data Retention

We retain your data as long as necessary for customer service or legal compliance. Registered users can edit or delete their data anytime. Some data may be retained for security or legal obligations.

8. Security Measures

We use SSL/HTTPS encryption to protect user data during transmission. In the event of a data breach, we will take immediate action to notify affected users and secure our systems.

9. Your Data Rights

As a user, you have the right to:

  • Request an exported copy of your data
  • Request data deletion (excluding necessary data for legal purposes)
  • Withdraw consent for data processing

10. Third-Party Websites

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your data.

11. Legal Disclosure

We may disclose your data if required by law or in response to legal requests. We will notify you where appropriate, provided it does not violate legal obligations.

If you have any questions or concerns about our Privacy Policy, please contact us at:

Hair & Beauty Studio
Email: enquiry@hairandbeautystudio.co.uk
Phone: 07823 821927

Thank you for trusting Hair & Beauty Studio with your personal information.